Return and refund policy

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AVENTORIS 30-Day Money-Back Guarantee

At AVENTORIS, we believe in the quality of our formulas and the science that inspires them. That’s why every order is backed by our 30-Day Money-Back Guarantee.

If for any reason you’re not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order—even if the product has been opened and used.

Eligibility

To qualify for a refund:

  • Your request must be submitted within 30 days of delivery
  • The product must have been purchased directly from AVENTORIS
  • Proof of purchase (such as your order number or confirmation email) must be provided

We reserve the right to refuse refunds in cases of suspected fraud, abuse of the guarantee, or excessive refund requests.

How To Start a Return

To initiate a return or refund request, contact our support team at:

contact@aventorishealth.com

Please include:

  • Your full name
  • Your order number
  • The email used at checkout
  • The reason for your request

If your request is approved, we’ll provide return instructions, including where to send your item if a return is required.

Returns sent without first contacting our support team may not be accepted.

Return Address:
[INSERT BUSINESS RETURN ADDRESS]

Damaged, Incorrect, or Defective Orders

Please inspect your order upon arrival.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll work to make it right.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards
  • Promotional or free bonus items
  • Final sale or clearance items (if applicable)

Exchanges

We currently do not offer direct exchanges.

If you’d like a different product, please contact support and we’ll help guide you through the best next step.

European Union Customers

Customers in the European Union may have additional consumer rights, including the right to cancel or return eligible orders within 14 days of delivery, subject to applicable local laws.

Refund Processing

Once your return or refund request has been reviewed, we’ll notify you of the approval status.

If approved, refunds will be issued to your original payment method within 10 business days.

Please note that your bank or card provider may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact:

contact@aventorishealth.com